Privacy Agreement

We appreciate the trust you have placed in Industronic brand products and services and we are committed to the responsible protection and use of your personal information. We never share customer data including financial information.

We protect your right to keeping personal information safe and secure.

Nortec S.A. de C.V., and Industronic brand, with headquarters address at Av. Lázaro Cárdenas No. 2424 , Piso 16, Col. Colinas de San Agustín San Pedro Garza García, N.L. C.P. 66270. México with web address at www.grupoindustronic.com, is the responsible party for the correct use and protection of customer, employee and supplier personal data.

Why do we need your information and how will it be handled?

Personal data will be used for the following activities which are necessary for providing our services:

  • Contact
  • Post Sale Service
  • Shipment tracking and reporting
  • Technical Support
  • Invoicing and Accounts Payable
  • Marketing Purposes (Industronic only)
  • Commercial Activities (Industronic only)
  • Service Quality Assessment

In addition to the above, we will use your personal information for the following secondary activities that allow us to maintain and improve our service quality:

  • Analyze our impact on the market

Denial from you to be contacted for the above reasons in no way limit or reduce the quality we will provide either in sales, products or services of the Industronic brand.

What information will be used for these purposes?

We will use the following personal information:

  • Name
  • Nationality
  • Phone Number (Cellular, Home, Business)
  • E Mail
  • Job Title
  • Home/Business Address

How can I access, modify or cancel my personal data?

You have the right to access your personal information, understand exactly what data is stored, how it will be used by Industronic and the steps that are taken to guarantee their safe guarding. It is also your right to change or eliminate data that is no longer valid, is incorrect or incomplete; we will remove/correct the information from our database if you claim there has been misuse or a breach in your privacy; you also have the right to oppose the use of your personal data for specific ends, whatever they may be. These rights are known as ARCO.

To exercise these ARCO Rights, you should present your request to the following: contacto@industronic.com.mx

Technical Support, manager of the above e mail, has the obligation to place the ARCO Rights in effect after a request has been submitted.

  • Person Responsible for Data Protection: Andres Navarro
  • Address: Av. Lázaro Cárdenas No. 2424 , Piso 16, Col. Colinas de San Agustín
  • San Pedro Garza García, N.L. C.P. 66270.
  • E-Mail: contacto@industronic.com.mx
  • Phone: +52 (81) 8128-3200

You may revoke your consent to the use of your personal information. Keep in mind that not every request for data elimination can be completed immediately or in full due to legal obligations requiring businesses to hold customer, employee and supplier data for a certain time period that may be accessed by government agents or third parties in financial audits governed by law. In case data is no longer shared with us, we may be forced to terminate our relationship and halt all services where personal data is necessary to complete in a timely and correct manner.

To revoke your consent you must process your request as follows:

How can I limit the use and sharing of my information?

E-mail us at contact@industronic.com.mx

How can I review the changes in the Industronic Privacy Act?

The current Privacy Act may be modified or updated according to legal requirements; due to Industronic service needs; due to our Privacy Practices; Changes in our business model or for other reasons.

Please access our web page for updated information on Privacy practices.

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